PAYMENTS: A deposit of £100 is payable with the booking, and is non-refundable. The balance is due four weeks prior to the date of arrival. Full payment is payable on short breaks and holidays booked within 4 weeks of commencement.
CANCELLATIONS: In the event of cancellation we will endeavour to re-let the property and refund the balance.
INSURANCE: We recommend that you take out your own insurance against any losses/injury.
TENANTS OBLIGATIONS: We would request that you take good care of the house and its contents and leave them in the same condition as they were on arrival. You will be liable for the cost of any damage, breakage or extra cleaning that is necessary following your stay. Lost keys will incur a £10 charge for replacement. Only the people detailed on the booking confirmation form will be entitled to occupy the house. We may refuse entry to anyone not listed on the booking confirmation form. We would ask tenants to please place the relevant bin out for collection early Wednesday mornings (a list of bin colour is in the kitchen).
WE WOULD REMIND TENANTS THAT THIS IS A FAMILY HOLIDAY HOME AND THE OWNER HAS MADE EVERY EFFORT TO PROVIDE A CLEAN AND COMFORTABLE COTTAGE. WE WOULD ASK TENANTS TO ENSURE THAT THEY CLEAN UP AFTER ANY ACCIDENTS AND MAKE EVERY EFFORT TO KEEP THE COTTAGE IN AS GOOD A CONDITION AS THEY FOUND IT. ALL DAMAGE AND LOSSES SHOULD BE REPORTED IMMEDIATELY TO THE OWNER.
ARRIVAL/DEPARTURE: Tenants should not arrive at the cottage before 2.30pm on the day of arrival and ensure that they have left the cottage by 10.30am on the date of departure. Please ensure that all electrical appliances are switched off on departure with the exception of the boiler, fridge & fridge freezer.
RIGHTS OF ENTRY: We reserve the right to enter the property at reasonable hours to inspect the house and/or carry out any necessary repairs or maintenance.
OCCUPATION: If the owner is prevented by circumstances beyond his control from making the holiday cottage available and cannot provide a suitable alternative, he will refund all monies paid by you without any further liabilities.
TARIFFS: We reserve the right to change tariffs during the year for special offers and discount periods. Tariffs are agreed and contracted for on booking and are not subject to change if reduced at a later date.
SMOKING: Smoking anywhere within the cottage is strictly forbidden.
DISCLAIMER: The holiday cottage owner does not accept any liability for loss, damage, injury, or accident which the tenant or any of his/her party may incur or experience. The owner does not accept liability for any disruption or inconvenience which might affect your holiday where such failure is not reasonably the fault of the owner.